Frequently Asked Questions

1. How long does delivery take?
Standard UK delivery takes 3–5 working days. Express delivery (1–2 days) is available at checkout.

2. Do you ship internationally?
Yes, we ship to selected countries. Costs and delivery times are shown at checkout.

3. What is your return policy?
You can return unused items within 14 days of delivery. Simply email us at Mishop_1@hotmail.com to get started.

4. Are your toys safe?
Absolutely. All toys are tested to meet UK/EU safety standards.

5. Can I track my order?
Yes, once your order ships, you’ll receive an email with a tracking link.

6. Do you offer gift wrapping?
Not at the moment, but we’re working on it for future updates.

Didn’t find your answer? Reach out to us at Mishop_1@hotmail.com and we’ll be glad to help.