Returns & Money Back Guarantee Policy

At MIE Store, we want you to love your purchase. If you’re not completely satisfied, we’ve made our returns process simple and hassle-free.

Returns

You may return your item(s) within 30 days of receiving your order.

To be eligible, your item must be unused, in the same condition that you received it, and in the original packaging (where applicable).

To start a return, please contact us at [your email] with your order number and reason for return.

Money Back Guarantee

Once your return is received and inspected, we will issue a full refund to your original payment method.

Refunds are usually processed within 5–7 business days after we receive the returned item.

If your item is damaged or faulty on arrival, we’ll cover the return shipping cost. Otherwise, return postage is the responsibility of the customer.

Exchanges

15 Days Returns & Replacements
Return shipping cost is covered by the buyer.

Exceptions

Certain items (such as perishable goods, personalised products, or hygiene-sensitive items like earrings/underwear) may not be eligible for return. Any exceptions will be clearly stated on the product page.

Contact Us

If you have any questions about your return or refund, please reach out to us at:
📧 Mishop_1@hotmail.com
📞 +44 7833 590079